Historic ‘Bike Spike’ Comes with Unexpected Surge in Bicycle Repair Wait Times—But Not at HUB312

While cycle stores see unprecedented demand nationwide, HUB312’s newly launched repair shop in bustling Millennium Park offers a fresh alternative to lengthy lines with competitive prices

CHICAGO – Since the start of the pandemic, thousands of commuters have replaced public transportation with cycling to work. This phenomenon, often referred to as the “Bike Spike,” is occurring in cities all over the world—including Chicago, and with it comes a skyrocketing demand for parts and maintenance. Enter Chicago’s brand-new mobility center: HUB312. 

Having opened its doors in August within the McDonald’s Cycle Center in Millennium Park, HUB312’s miracle suite of services boasts a crowned jewel amidst the bike spike: its staff of experienced mechanics with no backlog of repairs. The bike spike means more chains that need tightening, brakes that need aligning, and deflated tires that need filling. Last year, bicycle sales reportedly rose 65% over 2019’s numbers—and they’re expected to surge again next year. As Chicagoans continue to embrace the benefits of a socially distant, health-conscious commute, HUB312 is at the ready to offer its full suite of services.

Visitors will find a holistic approach to bike services at HUB312—like a package deal adjusting your breaks, inflating tires, chain lubrication, and tightening nuts and bolts for just $40. Seasoned staff paired with competitive prices and zero backlog nestled in the heart of downtown Chicago have landed HUB312 in an advantageous position amidst the bike spike. 

“Over the course of the pandemic Shift Transit has facilitated millions of rides as people look for alternative transportation options – the evidence of the bike spike is clear in bike rentals as well as bike sales,” said Eddie Inlow, CEO of Shift Transit which operates HUB312. “Being able to provide that option is something we’re deeply proud of. We expect to see the bike spike trend continue, and ultimately, our goal is to create a culture that encourages that healthy, sustainable, active transit option.”


While it was originally anticipated that the bike spike trend would begin to subside throughout the pandemic, there is currently no indication of any significant drop-off. Some cyclists are pulling bikes out of storage that haven’t been serviced since pre-pandemic times. The HUB312 bike shop offers a range of tune-up options from $50 to $200—the latter including the repacking of bearings and a frame polish that will have your bike looking—and riding—like brand new. 

Additionally, HUB312 offers a plethora of services to aid cyclists beyond its crack team of mechanics. With high-security bike storage—including 24/7 remote surveillance, personal lockers, showers, towel service and more, HUB312 offers certainty in a time where few can guarantee it. As the increase in demand for bicycles continues, so will HUB312’s steadfast dedication to serving the active transit community. Aside from its top-tier amenities, HUB312 is also assembling its fleet of bicycles available for rent and will soon be providing guided tours. Be sure to keep an eye on for more details.

“I think it's imperative that Chicagoans know that they aren’t bound to things like trains, buses and rideshares,” said Phil LeDonne, HUB312’s General Manager. “The goal of HUB312 is to offer cyclists a home base for all of their needs such as bike storage, a full-service repair shop with over 30 years of combined experience across our mechanics, and amenities like showers, lockers, a steamer, as well as support to new cyclists who are looking to make biking part of their everyday life.”

Does your bike need some TLC? Take advantage of our full-service bike shop with services starting at $40! See Bike Shop Services + Price List


HUB312 is your mobility hub in the heart of Chicago in Millennium Park, connecting people to live an eco-friendly, healthy and active lifestyle.

HUB312 offers bike rentals, guided tours and on-site bike shop service as well as memberships with access to secure bike parking, lockers and shower services.


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239 E. Randolph St.

Chicago, IL 60601


Mon – Thur: 10am – 6pm

Fri – Sun: 9am – 7pm

*Members can access the facility outside these hours, but any sales, repairs, and rentals will not be available. 

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